Impact Primary Care Network (IPCN) is a physician‑led, clinically integrated network improving health across Western North Carolina (WNC). Our nonprofit network advances whole‑person care by helping practices connect clinical services with social supports. IPCN is committed to meeting the needs of WNC providers and patients and strengthening the long‑term health of our rural communities.
Care management services are available for participating practices at no cost to patients. IPCN care managers work alongside healthcare providers to support patients in managing their health, navigating the healthcare system, and accessing resources such as healthy food, safe housing, and other essential services. IPCN also offers a user-friendly technology platform that gives practices the tools and data needed to identify patient needs, improve population health, and reduce avoidable healthcare costs.
Launched by Impact Health in 2025, IPCN continues to expand as more practices join the network. As North Carolina’s Rural Health Transformation Program launches in 2026, IPCN will play a key role in advancing care coordination and improving health outcomes across WNC.
“Having an IPCN care navigator not only helped get my family and me to a better, healthier place, it also helped me learn how to advocate for me and my children. With Amy’s help, I found my footing, and now my children have the stability and care they deserve.”
– IPCN Practice Member
“The relationship between Impact Health and Impact Primary Care Network allows us to integrate social needs support with the clinical care provided by our physicians. We are a nonprofit focused on whole-person wellness for the people of our region.”
– Allison Krivatch, Executive Director, IPCN
“We trust the IPCN team to deliver on their promise to focus on health equity and help providers deliver exceptional healthcare for all. We value this partnership and know that the ultimate beneficiaries are our patients.”
– Dr. Michael Weizman, Our Family Doctor
“IPCN has truly stepped up in a big way in their first year — working tirelessly to enhance the support they provide to their patients. Your commitment is evident in every initiative you take.”
– Stephanie Ethridge, BSN, RN, CCM UnitedHealthcare Community Plan of NC
IPCN assists practices in evolving to serve and care for the whole person in the most effective and sustainable way — aiding and paying for subdelegated care management to embed in the practice where possible. Over 50 percent practices in the IPCN network have some form of subdelegated care management functions, which incentivizes a focus that surpasses immediate clinical needs.
IPCN negotiates and advocates with payors on behalf of practices so they can focus on their patients and practice workflows. IPCN has signed value-based agreements with four of five standard and tailored healthcare plans on behalf of IPCN providers. In 2025, IPCN assisted in closing more than 5,000 Advanced Medical Home (AMH) Measure Set quality gaps.
IPCN integrates human services and medical care while emphasizing whole-person and community care.
With customizable participation options, IPCN empowers practices to tailor their engagement, ensuring solutions that align with their unique needs, goals, and patient populations.
When IPCN care manager Amy Lynch met the family, a mother and her two children were doing everything they could to rebuild their lives while staying in a local shelter. With steady support, the mother secured a job that met Section 8 requirements, accessed transportation assistance when her car broke down, and kept moving toward her goal of permanent housing.
At the same time, Amy helped her navigate the complex care needs of her child living with Type 1 diabetes. Together, they worked with healthcare providers and the school to improve communication and ensure the child received consistent care throughout the school day.
Today, the family is living in their own apartment. The mother is working steadily, and the children are thriving. Their journey illustrates that with the right support, families can move from crisis to stability and toward a brighter future.
IPCN launches Medicare’s Making Care Primary (MCP) model and Medicaid Standard and Tribal Plans with five WNC primary care practices and a regional federally qualified health center
Centers for Medicare & Medicaid Services announces the termination of Making Care Primary effective June 30, disrupting the MCP participation of five IPCN practices
IPCN begins work with Innovaccer to develop eight analytic dashboards to support practices
IPCN and practices pivot to continue providing care management services to Medicare and additional patients using IPCN’s platform
The IPCN Compliance Committee is formed and develops a robust compliance and cybersecurity framework
IPCN receives the UnitedHealthcare Social Determinants Impact Award
IPCN website launches along with Practice Partner newsletters
Care management staff expands with three new nurse care managers
10 additional practices onboarded with 42,000 total members
