Patients

What Does Impact Primary
Care Network
Mean for Me?

Impact Primary Care Network (IPCN) is a collaborative network of primary care practices across Western North Carolina, united in a shared commitment to improving the health and wellbeing of patients and communities. Through IPCN, healthcare providers gain access to innovative resources and support, ensuring patients receive the comprehensive care they need to thrive and maintain long-term wellness.

Here’s how it works:

If you need personalized, coordinated care, your healthcare provider can connect you with an IPCN care manager. This dedicated professional will collaborate closely with your medical team, guiding you toward your health goals with tailored support and resources. Best of all, practices within IPCN can offer this invaluable service at no cost to you, ensuring seamless access to the care you need.

An IPCN care manager can help you

  • Understand and manage your chronic conditions
  • Access and manage your medications
  • Coordinate your specialty care


They can also help you address other health-related needs, such as

  • Accessing healthy food
  • Getting to and from medical appointments
  • Ensuring safe housing

Each of these factors plays a vital role in your overall wellbeing.

Our mission is to empower you, support our primary care practices, and strengthen our community as we work together toward better health and lasting wellness.

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“My care manager helped me understand the medications my doctor prescribed and how I was reacting to my symptoms. I really appreciated her help. Her advice resulted in the avoidance of another 911 call and a potential emergency department visit”.

- Anonymous Patient

Interested in receiving
care management services?

Contact your primary care physician to find out if they are a member of our Impact Primary Care Network.

Are you a patient of
one of our IPCN practices?

Have questions? IPCN is here to help. Contact us to get support from a member of our care team.

If this is a medical emergency, please dial 911.

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map of Western North Carolina broken out by counties